Sargent-Disc’s Okta roll out is coming soon! We previously sent out guides on how to download the Okta Verify app and how to recover your passwords, if you missed these, check the links below!
In the below guides you will learn how to log in for the first time and set up the Okta Verify app. For full Okta Knowledge base guides click here
Okta, an integrated identity and mobility management system, allows users to connect to applications securely from any devices 24/7 using multi-factor authentication (MFA).
Please see below guides for how to log in for the first time and set up the Okta Verify app.
For a short video on Okta and how to install the app check out the below video or click here
A: Okta, an integrated identity and mobility management system, allowing users to connect to applications securely from any devices 24/7 using multi-factor authentication (MFA).
Okta supports the following web browsers: Microsoft Edge, Firefox, Safari and Chrome.
This new sign–on process is security that relies on more than just your password, and is similar to what most financial institutions employ to protect your personally identifiable information. In short, MFA is a better way to secure your account.
Yes, MFA is an important part of Sargent-Disc’s commitment to security and protection of your documents and is required to access your account beginning September 22, 2024. MFA adds the additional necessary security that is necessary to protect your account against today’s sophisticated cyber threats.
You will receive a message to say your account has been locked and will be automatically unlocked after 30 minutes.
Okta Verify is a multifactor authentication (MFA) app that allows users to confirm their identity when they sign in to their Okta account.
To install Okta Verify, please refer to the below video/ guides:
Video: https://www.youtube.com/watch?v=DZu–diVQCg
Apple: https://support.sargent-disc.com/portal/en/kb/articles/review-2-downloading-okta-verify-app-apple
Android: https://support.sargent-disc.com/portal/en/kb/articles/review-2-downloading-okta-verify-app-android
If you’ve forgotten your password when migrating your account to Okta, please refer to the following guide:
If you’ve forgotten your password when logging in (after account has been migrated) refer to either of the following guides:
Forgot Password with Okta Verify app installed: https://support.sargent-disc.com/portal/en/kb/articles/review-2-forgot-password-with-okta-verify-app
Forgot Password without Okta Verify installed: https://support.sargent-disc.com/portal/en/kb/articles/review-2-forgot-password-without-okta-verify-app
Correct! A password will no longer be needed to sign into SD applications if you have the Okta Verify app installed with biometrics enabled.
Want to know how to install the app / setup biometrics? Refer to FAQ: What is Okta Verify app / how do I install this?
On the SD login page, click the ‘Forgotten username’ tab and enter the required fields to be sent an email to recover your username.
Yes! Follow the guide on how to setup Okta Verify once logged into your account: https://support.sargent-disc.com/portal/en/kb/articles/review-2-setup-okta-verify-app-later-after-account-has-been-migrated
Please contact our Customer Support team for further assistance. Our Customer Support team can be reached by calling 01753 639007 or emailing support@sargent-disc.com
For any errors received during migration or sign in process, please contact our Customer Support team with the error code.
Okta allows you to have more than one device linked to your account. You can setup additional mobile numbers / additional devices on Okta Verify.
Refer to the following guide: https://support.sargent-disc.com/portal/en/kb/articles/review-2-link-additional-devices-to-account
When migrating your account via your mobile device, you will be given two options to setup Okta Verify (via email and text). It is important you have the Okta Verify app installed before going through this process.
Sargent-Disc’s Okta rollout is coming soon! It is important to recover and save your passwords in advance to a ensure a smooth migration. Below, you will find links to guides for the most commonly used password managers, browsers and operating systems to help you through this process
Our Digital Production Office® end-to-end digital payroll workflow has been designed to allow safe and efficient remote working for production and accounts teams. It includes CrewStart™ start forms, contracts and timesheets, secure payroll messaging and reporting, and online payslips accessible by employees. .
Due to the pandemic increasing the need to minimise paper usage, we are asking all of our clients to use CrewStart™, our digital onboarding platform. Integrated with Sargent-Disc’s payroll, CrewStart™ improves accuracy and streamlines the payroll process, allowing digital approval and signing of contracts and other start paperwork. Other features include hot costing and electronic timesheets that save you time and provide real time visibility of labour costs.
With CrewStart™, onboarding crew has never been easier. Use existing production start paperwork and contracts to streamline the process, from initial invitation and completion through to final approval and signing. Crew need only complete their data once; it can then be re-used when completing another start form.
CrewStart™ allows you to easily track the time and attendance of crew and ensure they’re paid accurately. Hot costs can be tracked in real time giving accounts teams an accurate view of labour spend, even when operating under complex union rules such as the Pact/Bectu Feature Film Agreement.
At the end of each week, CrewStart™ can batch generate timesheets and send them digitally for completion and signing via an approval chain specific to each department. From the moment a batch is created, your payroll worksheet is available, saving days of work previously spent breaking out timecards manually.
Integration with Sargent-Disc’s payroll systems ensures an accuratey and efficient payroll process. All crew payroll data and reports are instantly available via the web and the iOS and Android Payroll applications.
With a single login, your crew can view their payroll record online or via the Payslip app. Payslips, Auto Enrolment and other notices are published securely each time a payment is made and a full payment history is available for each crew member and artist to run on demand.
CrewStart™ has a range of templates that can be adapted to meet your requirements. to easily circulate any other documents or data to different departments for approval.
With our end-to-end digital workflow you can onboard and pay crew safely, securely, efficiently and sustainably. For further information or an online demo of CrewStart™, contact marketing@sargent-disc.com.
